Refunds/Cancellations

Serving satisfied customers is an important part of Katie Reilly's long and proud heritage. We stand behind each of our products 100 percent, whether you buy them online, over the phone or in a store. So if you're not completely satisfied with your purchase, please let us know and we'll promptly make things right with a replacement or a refund -- whichever you prefer!

We cannot extend our guarantee to orders for which we are given incorrect addresses.